Support & Contact

Need help? We're here to assist you with any questions or issues.

Common Issues

  • • Tool not responding to input
  • • File upload not working
  • • Diff results not showing
  • • Copy to clipboard not working
  • • Browser compatibility issues

Quick Solutions

  • • Try refreshing the page
  • • Clear browser cache
  • • Use a modern browser
  • • Check file format support
  • • Ensure text is not empty

Contact Information

Email Support

For technical issues, feature requests, or general questions, please email us at:

support@stringdiff.com

Response Time

We typically respond to support requests within 24-48 hours during business days.

Feature Requests

We're constantly working to improve StringDiff. If you have ideas for new features or improvements, we'd love to hear from you! Your feedback helps us make the tool better for everyone.

New Diff Modes

Suggest additional comparison algorithms

Export Options

Request new output formats

UI Improvements

Suggest interface enhancements

Before Contacting Support

Check the FAQ: Many common questions are answered in our FAQ section.

Try different browsers: If you're experiencing issues, try using Chrome, Firefox, Safari, or Edge to see if the problem persists.

Include details: When contacting support, please include your browser type, version, and a detailed description of the issue you're experiencing.

Read FAQBack to Tool